Administrators appointed at Castle & Crystal Credit Union Limited

Castle & Crystal Credit Union (CCCU) Limited – in Administration

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James Sleight and Peter Hart of the Advisory team at PKF Littlejohn have been appointed as Joint Administrators of Castle & Crystal Credit Union, whose membership covers residents and employees who live or work across  parts of the West Midlands.

Regulatory bodies have also declared the Credit Union in default, which means that savers are entitled to receive their deposits back.

James Sleight, the Joint Administrator, said: “Castle & Crystal Credit Union members don’t need to worry as all of their money is safe – all of their deposits will be returned to them by the Financial Services Compensation Scheme (FSCS).

“If you have savings at the Credit Union, you don’t need to do anything to get your money back.  The majority of customers with a deposit with Castle & Crystal Credit Union will receive a cheque in the post from the FSCS in the next few days. In addition, a small number of customers will instead receive a letter to get cash over the counter at the Post Office. To get your payment, take this letter to any Post Office counter with personal identification, as outlined in the letter.

“In either case, we’ll contact you by post in an unmarked envelope.

“We’ll also be in touch with anyone who has a loan from the Credit Union to explain what happens next.

“We’ll be available by email or phone to assist members with any queries that they may have on issues such as loan repayments or setting up new accounts for benefits payments.”

Please contact the Joint Administrators’ team in the first instance on 01384 815771 and 01384 660120 or alternatively contact the Joint Administrators’ office on 0113 244 5141; or email

If contact details are missing for members who still have money in their Credit Union accounts, the FSCS will not be able to issue cheques to these members immediately.  Anyone who has not updated any recent change of address with the Credit Union is advised to get in touch as soon as possible.

Further information and advice for members of the Credit Union can be found at and