Services

Escalate dispute resolution

Escalate is transforming how SMEs tackle bad debts, late payments and other types of disputes.

Businesses will encounter occasional bumps in the road – that is inevitable with clients, suppliers and other partners as part of their day-to-day operations. The challenge for these companies is to make sure that too many resources and management time do not get tied up in the process.

Escalate could be the solution – it provides a fast, risk-free, and cash flow-friendly alternative to the traditional legal process. By looking at the process from your perspective, Escalate is transforming how small and medium-sized businesses manage bad debts, late payments and other types of disputes – and is already helping to unlock almost £100 million of cash for businesses in a variety of commercial disputes.

Key facts:

  • No financial risk – you do not pay out unless we make a recovery.
  • No initial outlay – we pay for all the up-front costs.
  • Rapid results  – we aim to get your money back in just three months; if we cannot settle quickly, we have the financial backing to support you all the way to a High Court resolution (including cover for all disbursement costs such as court, barrister and experts fees).
  • A fixed fee basis – complete transparency from the start.
  • Not just current or future cases – we can go back to disputes up to three years old.
  • We tackle all types of commercial disputes – bad debt, contractual disputes, negligence, IP infringement etc. 

Escalate has been recognised at prestigious industry awards: Named ‘Innovation of the Year’ at the British Accountancy Awards and the Modern Law Awards, ‘Best Collaboration Initiative’ at The Lawyer awards, ‘Excellence in Business Development’ at the Law Society Excellence Awards, the ‘The Legal Services Innovation Award’ at the British Legal Awards and won the ‘Next Gen Banking, Finance and Business Services’ category at the Management Today NextGen Awards. Lloyds Bank National Business Awards also recognised Escalate as one of the top ten most promising new business initiatives.

Frequently asked questions

What are the costs of using Escalate?

What are the costs of resolving a dispute?

What types of cases can you pursue?

How long does the Escalate process usually take?

Can I use my existing lawyers through Escalate?

What happens if I lose my case?

Case studies

The following case studies demonstrate how Escalate is helping clients to unlock cash that is tied up in commercial disputes and bad debts.

Unpaid invoices and an unresponsive client

Insolvent company – unlawful payments

Unpaid final instalment from company sale

Defective product leaves customer exposed to multiple claims

Unpaid share of revenue flow from software application